New technologies trigger change. And change needs to be managed.
Digitalization has been going on for quite some time and over the years companies have demonstrated varying capacities for digital transformation. In fact, a survey by Forbes has shown that, in the past, as many as 70% of Digital Transformation initiatives have not reached their goals.
Developing new strategies, business models and organizational designs is challenging enough, but managing the actual transition often poses an even greater challenge.
This paper by University of London’s professor Feng Li explains how change management applies to digital transformation and identifies three emerging approaches in leading companies:
Leading Digital Transformation